Peter Tailby
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Activity overview
Latest activity by Peter Tailby-
Peter Tailby created an article,
Fraud Claims Process
After submitting your request regarding suspicious activity on your account the fraud team will be notified. They will then have to go through the following process to investigate your claim. It co...
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Peter Tailby created an article,
Why was my order cancelled?
Your order may have been cancelled due to lack of stock, payment issues or problems with the delivery address. The most common reason for cancellation is that we ran out of stock of your size befor...
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Peter Tailby created an article,
Do you sell gift cards?
We do sell gift cards! Please read below for information on buying gift cards and sending them out. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3
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Peter Tailby created an article,
How do I use a promo code at the checkout
Please follow the instructions below for adding a promo or coupon code at checkout to your order. You can use bulleted lists to highlight content: Highlight #1 Highlight #2 Highlight #3
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Peter Tailby created an article,
All About Returns
Our returns policy is here, but you may have additional questions about returns. We’ve tried to answer as many of your returns questions as possible below. You can use bulleted lists to highlight c...
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Peter Tailby created an article,
All About Refunds
Our refund policy is here, but you may have additional questions about refunds. We’ve tried to answer as many of your refund questions as possible below. Highlight #1 Highlight #2 Highlight #3 Te...
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Peter Tailby created an article,
Delivery Options and Rates
Please review the standard delivery chart below for information on rates and time windows. STANDARD PRIORITY OVERNIGHT INTERNATIONAL Package arrives 5 to 7 business days after processing ...
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Peter Tailby created an article,
Next Day delivery
EXPEDITED, DAILY NEXT, OR NAMED DAY SHIPMENT AND DELIVERY SMALL AND MEDIUM ITEM DELIVERY Choose from: Daily Next or Named day delivery £6.95 Our carrier delivers next day (order by 8pm the da...
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Peter Tailby created an article,
How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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Peter Tailby created an article,
How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help C...